Shipping Policy

Last updated: October 8, 2026

This Shipping Policy explains where Cargoshipers ships, what shipping costs, how long orders take, and what to expect when your order ships.

Shipping at a glance

1. Delivery area

We ship to addresses in all 50 U.S. states and Washington, D.C. We do not currently ship to addresses outside the United States or to U.S. territories. If a specific product has a shipping restriction, it will be shown on the product page or at checkout.

2. Shipping cost

Standard shipping is free on all orders delivered within our delivery area. No standard shipping charge is added at checkout. If a product-specific shipping charge ever applies, it will be shown clearly before you complete your purchase.

3. Order processing and delivery times

Processing starts after your order is placed and payment is confirmed. Our business days are Monday to Friday. Orders placed before 5:00 PM ET on a business day begin processing that day. Orders placed after 5:00 PM ET, on weekends, or on public holidays begin processing on the next business day.

Processing time is the time we need to prepare your order before handing it to the carrier. Transit time starts once the carrier has your package. Delivery times are estimates, not guaranteed delivery dates. Weather, carrier delays, holidays, and your location can affect them. Delivery to Alaska and Hawaii can take longer than the estimate above.

4. Tracking

When your order ships, we will email you a shipping confirmation with a tracking number and carrier details. Tracking can take up to 24 hours to show updates after the carrier receives the package. If you have not received tracking information within 3 business days of placing your order, email support@cargoshipers.shop.

5. Shipping address

Please check your full name, street address, apartment or unit number, city, state, and ZIP code carefully at checkout. We are not responsible for delays or extra costs caused by an incorrect or incomplete address. If you spot an error, contact us right away. We can change an address only if the order has not yet entered processing.

6. Delayed shipments

Shipments can occasionally take longer than expected because of carrier delays, severe weather, holidays, high volumes, transportation disruptions, or incomplete address details. If your order has not arrived within 10 business days after it shipped, contact us at support@cargoshipers.shop and we will review the shipment with the carrier.

7. Lost or missing packages

If tracking shows your package as delivered but you cannot find it, please check around the delivery location and with other people in your household or building, and contact the carrier. If it is still missing, email us within 7 days at support@cargoshipers.shop with your order number. We will help you contact the carrier and file a claim, and if the package is confirmed lost we will send a replacement or refund you in full.

8. Damaged or incorrect orders

If your order arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery at support@cargoshipers.shop. We may ask for photos of the package and item. We will then send a replacement or refund you. See our Return & Refund Policy for details.

9. Order changes and cancellations

To change or cancel an order, email support@cargoshipers.shop as soon as possible. We can change or cancel an order free of charge only if it has not yet entered processing or been shipped. After that, please use the return process in our Return & Refund Policy. See also our Payment Policy.

Contact us

Cargoshipers
Address: 1989 Haines Ave, Union, NJ 07083, USA
Phone: +1 908 587 0898
Email: support@cargoshipers.shop
Hours: Monday – Friday, 9:00 AM – 5:00 PM ET. Closed Saturday and Sunday.